Real security warnings and messages will never ask you to call a phone number. If you get this kind of pop-up window on your computer, don’t call the number. The message in the window warns you about a security issue on your computer and tells you to call a phone number to get help. It might look like an error message from your operating system or antivirus software, and it might use logos from trusted companies or websites. Tech support scammers may try to trick you with a pop-up window that appears on your computer screen. If you get a phone call you didn’t expect from someone who says there’s a problem with your computer, hang up. Then they try to make you pay to fix a problem that doesn’t exist. Listen to an FTC undercover call with a tech support scammer. They typically ask you to give them remote access to your computer and then pretend to run a diagnostic test. They say they’ve found a problem with your computer. Tech support scammers often call and pretend to be a computer technician from a well-known company. Spotting these tactics will help you avoid falling for the scam. Tech support scammers use many different tactics to trick people. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize.
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